Privacy policy

GLASYN LIMITED operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GLASYN LIMITED is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: payment card information, transaction details, and payment confirmation.

  • Account information: username, password, and preferences.

  • Transaction information: items viewed, cart data, and purchase history.

  • Device & Usage information: IP address, browser type, and interaction data.

How We Use Your Personal Information

We use your personal information to:

  • Provide and Improve Services: Process payments, fulfill orders, and customize your shopping experience.

  • Marketing: Send promotional communications (where permitted).

  • Security: Detect and prevent fraudulent or malicious activity.

  • Communication: Provide customer support and maintain our business relationship.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be shared with Shopify to provide and improve the Services. Shopify may use your personal information for its own purposes as a data controller in certain instances. To learn more, visit the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on where you live (including the UK and EEA), you may have the right to:

  • Access, delete, or correct your personal information.

  • Request portability of your data.

  • Object to or restrict certain processing activities.

  • Withdraw consent at any time.

International Transfers

If we transfer your personal information out of the UK or the European Economic Area, we rely on recognized transfer mechanisms like the Standard Contractual Clauses unless the destination country provides an adequate level of protection.

Security and Retention

We maintain your personal information for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. While we strive to protect your data, no security measures are perfect.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

GLASYN LIMITED Email: sales@glasyn.ltd

Address: Swan Building, 20 Swan Street, Manchester, England, M4 5JW

For the purpose of applicable data protection laws, we are the data controller of your personal information.